Return and exchange policy

ID #1016

Restocking Fee:

Units must be in their brand new condition as stated above and returned within 72 hours (3 business days) of receipt. Read above for terms.

Custom Units:

If you are returning a custom unit, this unit was specifically made to fit your head size and customizations and may be difficult to resale. Therefore, it is necessary to charge a 20% Re-stocking Fee for all custom units that are being returned. (Example: Wig cost $400 - Restocking fee would be $80). We CAN NOT waive the 20% Re-Stocking fee under any circumstance. No refunds will be issued.

In-Stock Units:

If you are returning an In-Stock unit, you will not be charged a restocking fee. You may return the unit for an exchange of another In-Stock unit or a Custom unit as long as you meet all the terms above. No refunds will be issued.

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Last update: 2009-12-23 08:02
Author: admin
Revision: 1.0

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